Part-time, Evening, Blended, On-line Programmes

Quality Management – Part 1 (EIQA Diploma)


The aim of this programme is to give participants an understanding of general management principles (based on the ISO9000 standards) and of how quality is managed in a manufacturing or service organisation. It will explain the methodology of quality improvement, in particular the various tools and techniques for analysis.

Entry Requirement

There are no formal academic entry requirements.


The Diploma in Quality Management is a two year programme. Part 1 (Year 1) addresses the following:

  • Basic concepts and definitions
  • Setting up a quality system
  • Auditing
  • Management theory
  • Quality engineering – Problem solving and quality improvement
  • Service/product quality
  • Management and quality developments
  • Documentation control



The Programme is assessed through an annual written examination and a project completed during each year.


The programme is at Level 7 (Special Purpose – 10 Credits per part) on the National Framework of Qualifications.
The Diploma is awarded by the EIQA (Excellence Ireland Quality Association), EIQA House, 9 Appian Way, Ranelagh, Dublin 6. Tel: 01 660 4100, Email:
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